To our member credit unions, we provide legislative advocacy, regulatory support, training and staff development opportunities, networking, and business support services.
In conjunction with a variety of strategic business partners, the Association develops, markets and provides members with access to affordable back-office support products and services. The Association remains committed to its mission of assisting credit unions in any way possible with improving their overall level of service to members and Vermont consumers.
- CUs Tops Again in FI Satisfaction
Credit unions are ranked first in customer satisfaction, significantly outpacing all other financial services, according to findings released this week by the American Customer Satisfaction Index (ACSI). The 85 customer satisfaction score is first among financial institutions, where the average bank score lags behind at 76. ... read more
- Mark Your Calendar Now for These Important 2015 AVCU Events
As the end of the year approaches, AVCU wants to make sure that all of our Newslines Express readers are aware of the calendar dates of AVCU’s most important events taking place during the first half of 2015. ... read more
- NCUA Board Raises ‘15 Budget 4.2% in Split Decision
Two distinct opinions on next year’s NCUA budget emerged at the agency's open board meeting on Thursday. Chair Debbie Matz and Vice Chair Rick Metsger said they believe the budget approved by the agency is sufficient to provide the agency with the resources it needs to carry out its mission, while board member J. Mark McWatters said the agency should remain more mindful of spending credit unions' money, examine the necessity of all expenditures, and make the process more transparent. ... read more
- AVCU Upgrading & Improving Our Member Communications
Multiple improvements to AVCU’s digital communication systems in the areas of education, compliance, and general industry news are coming to our member credit unions in 2015 with some beginning as early as this week. In large part, these upgrades will be assisted by a focus group of volunteers at a majority of our member credit unions whose assistance was recently requested by AVCU Director of Information Services John Cote. ... read more
- NEFCU Donates $2500 to Williston Food Shelf
On Thursday, November 13th, Kyle Bergeron, Evelyn Rivera, and Sue Wainer from New England Federal Credit Union presented a “big check” for $2,500 to the Williston Food Shelf. On hand to accept the donation were Nancy Leonard, Lois Mason, Ginger Morton, Jen Selwah and Judy Smith. ... read more