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Management Minute 

A blog for those working in or otherwise involved with the credit union industry in Vermont and / or nationwide.  Coverage and commentary focuses on important issues such as consumer protection, regulatory compliance, governmental affairs, education, technology, and the economy.

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Employment Opportunities in the Credit Union Industry
The Association of Vermont Credit Unions is not liable for the content, veracity, or continued availability of any position listed below. If your credit union has a job listed here that is no longer valid, please be sure to notify us. To submit a new position, please email it to us, along with a date by which you would like it removed.  Most recent update: 10/17/14

Member Service Representative (Berlin) - CVMC Inc., Credit Union (10/17)
The ideal candidate will have prior cash handling experience and be particularly strong in customer service. Math and computer skills are required, as well as strong oral and written communications. Must be a strong team player and well organized individual with time management and prioritization skills. Ability to work M-F from 8:00am to 4:30pm.

Email cover letter, resume, and references to Susana(at)cvmccu.org or mail to:
CVMC Inc., Credit Union
P.O. Box 547
Barre, VT 05641
Equal Opportunity Employer
Part-time Member Service Representative (Berlin) - CVMC Inc., Credit Union (10/17)
The ideal candidate will have prior cash handling experience and be particularly strong in customer service. Math and computer skills are required, as well as strong oral and written communications. Must be a strong team player and well organized individual with time management and prioritization skills. Ability to work M-F from 11:00am to 4:00pm.

Email cover letter, resume, and references to Susana(at)cvmccu.org or mail to:
CVMC Inc., Credit Union
P.O. Box 547
Barre, VT 05641
Equal Opportunity Employer
Generalist (Windsor)- Covered Bridge Credit Union (10/10)
The generalist utilizes a broad knowledge of credit union products and services, policies and procedures, rules and regulations.   Functions as:
  • The Loan Specialist – Prepare, analyze, process and document all required forms and related documentation for consumer loan products.  Ensure that the credit and collection policies and procedures of the credit union are applied and best serve the credit union and its members.
  • Back up for the MSR – Work teller line, open and close accounts, answer member account questions.
  • Back up for EFT Clerk – Process Daily ACH reports, balance electronic journals and service Debit cards and ATM machines.
A significant amount of trust and diplomacy is required, in addition to normal courtesy and tact.  Work involves extensive personal contact with others and is usually of a personal and sensitive nature.  Work involves a significant amount of judgment and may involve educating, motivating or influencing others.

Applicant must possess strong math and accounting abilities and must be competent with general office equipment and computers with various software. Proficiencies in MS word and Excel spreadsheets are especially desired.

Minimum 3 – 5 years work experience in lending and finance is required and a college degree in a related field is preferred.  We offer competitive pay commensurate with experience.  Benefits include medical, dental, short term disability insurance, a SEP IRA plan, paid holidays, and paid time off.

To apply for this job send resume, work history and salary requirements to:
Mail: J. Hasbrouck, Covered Bridge Credit Union, P O Box 575, Windsor VT 05089
Fax: 802-674-1042
Email: jhasbrouck(at)coveredbridgeCU.com

Equal Opportunity Employer
Card Program Specialist (Colchester) - Association of Vermont Credit Unions (9/26)
Join our team!  Immediate full-time opening for the right person to join our innovative team of specialists supporting credit unions in the area of debit cards, ATMs, and everything related. The right person is a multi-talented, technically-oriented problem solver who is also a people person. To be successful you need to be detail-oriented, highly efficient, a proficient typist with an aptitude for numbers, and experienced in PC and industry (debit/ATM) technologies. Financial institution experience and/or knowledge is advantageous, as are strong communication skills and a team-orientation. Excellent benefits. Compensation commensurate with experience. The Card Program Specialist position works in our Colchester, Vermont office.

Requirements include the following skills and traits:

  • full-time (8:30 am - 5:00 pm) availability during weekdays with occasional overtime on nights/weekends
  • excellent telephone and written communication skills
  • problem-solving
  • data entry
  • basic math skills
  • basic computer literacy
  • self-motivated
  • financial institution experience (preferred)
  • EFT (debit/credit/atm) experience (preferred)
Submit cover letter, resume, and salary requirements by email to Employment(at)vcul.org.
Equal Opportunity Employer

Financial Analyst (Burlington) - NorthCountry Federal Credit Union (9/26)
We are in search of a savvy Financial Analyst for our progressive, growing $450 million community credit union in beautiful Burlington, Vermont.  The Financial Analyst is responsible for executing our ALM program, creating high-level reports, and monitoring various financial functions under supervision of the EVP.  A demonstrated ability to develop quantitative reporting and analysis, a critical thought process and a solutions-based approach to problem-solving are necessary.

Responsible for creating value added reports and analysis for the credit union. Primary responsibilities include executing the credit union's ALM program, reporting, analysis, and monitoring of various financial functions. Must have a strong background in Excel and data base software, a demonstrated ability to develop quantitative reporting and analysis, a critical thought process and a solutions-based approach to problem-solving.

Essential Functions & Responsibilities:

1. Aggregates, processes and analyzes data across multiple risk management systems, to include Asset Liability Model assumptions, assisting in preparation of annual budget and financial
forecasts, net interest margin forecasts, liquidity stress testing analysis, gap and duration analysis, interest rate risk analysis to include net income simulation and net economic value analysis
utilizing various sensitivity parameters.

2. Documents, communicates and interprets model results and methodologies to internal stakeholders. Identify opportunities to improve existing risk management processes.

3. Provide analysis of potential impacts of emerging regulation, existing or proposed products and services, member profitability, channel usage, member relationships, household demographics and product pricing.

4. Generate and maintain investment files. Evaluate potential investments based on research and regulatory requirements.

5. Developing an understanding of the credit union's financial risk management infrastructure,applicable regulations, policies, and processes, along with the systems used to extract, populate and analyze data and comply with regulation and corporate governance.

Requirements:  Five years to eight years of similar or related experience. Bachelor's degree in Finance, Economics or Math preferred. A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and is usually of a personal or sensitive nature. Work may involve motivating, influencing or training others.

Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. Five+ years financial institution experience preferred. Asset Liability Management experience required Strong analytical and communication skills required, proven decision making skills, and independent learning skills. PC skills to include MS Office, specifically Excel and Access.

Apply by email, mail, or fax to:
Carla Randolph, HR Specialist
NorthCountry Federal Credit Union
69 Swift Street, Suite 100
South Burlington, Vermont 05403
Phone: 802-264-6722 | Fax: 802-488-8822 | Email: crandolph(at)northcountry.org
Equal Opportunity Employer

Chief Financial Officer (Rocky Hill, CT) - Nutmeg State Federal Credit Union (9/26)
Nutmeg State Federal Credit Union is seeking a seasoned Chief Financial Officer to assist with the overall strategic operations of the credit union. The qualified candidate will have a strong background in finance, budgeting and expense control, administration and a developed understanding of banking technology. The position will be responsible for the overall direction and control of the credit union’s financial reporting systems, investment portfolio, asset/liability management system, and preparation of the annual budget. This talented individual will develop and implement short and long term strategic plans to address the evolving needs of the credit union and its members. Must have a minimum of ten years financial management experience in a credit union with five years’ experience working in an executive leadership role and a Bachelor’s degree in Finance, Accounting, or a related discipline; CPA designation preferred. 

An excellent competitive compensation package will be offered to the selected candidate.

To submit your confidential application and learn more about the positions represented by D. Hilton Associates, please visit us at www.dhilton.com and click on Find a Job.

You may recommend others for candidacy by contacting Janice Shisler, Executive Vice President at (800) 367-0433, extension 119 or janice(at)dhilton.com.

Consumer Loan Officer (Barre) - One Credit Union (9/19)
One Credit Union is currently seeking an experienced Consumer Loan Officer to join our team.   The ideal candidate will have a minimum of (3) three years lending experience, a very outgoing personality, strong oral and written communication skills and demonstrated organizational skills while managing multiple tasks. Responsibilities include interviewing, data gathering, processing and closing of consumer loans. This Consumer Loan Officer will assist in making decisions on loan applications within prescribed parameters, and promote the credit union’s products and services. Mortgage lending experience is a plus. 

Requirements:  High School Diploma is a minimum requirement with a college degree desirable. Wages are commensurate with experience and skillsets. Competitive wage & benefit package available.

Email cover letter, resume, and references to jobs(at)onecu.org
Equal Opportunity Employer

Part-time Teller (Vergennes) - One Credit Union (9/19)
PART TIME TELLER wanted for our Vergennes VT branch location.   The ideal candidate would have prior cash handling, teller and/or customer service experience. Math and computer skills required as well as strong oral and written communications. Ability to work branch hours, Monday and Tuesday @ (8) eight hours per day.

Education Requirements:  High School Diploma or equivalent combination of education and experience. Competitive wages commensurate with experience 

Email cover letter, resume, and references to jobs(at)onecu.org
Equal Opportunity Employer

Branch Manager I - NorthCountry Federal Credit Union (9/12)
NorthCountry’s branch managers foster an atmosphere that promotes an excellent service experience for our members, and consistently reflects our Can-Do Core Values of confidence, caring, and creativity. When employees are confident in their skills and knowledge, care about the community and our members, and are able to create solutions that are win-win, we all benefit. The Branch Manager is also responsible for lending, compliance, and representing the branch at events and in the community. Our ideal candidate will have at least three years of related experience, a two-year college degree or completion of a specialized course of study at a business trade school, and polished communication skills. If you are a hardworking individual who can rally the troops and enjoy helping people, please apply.

Job Requirements: One year to three years of similar or related experience.  A two-year college degree or completion of a specialized course of study at a business or trade school or equivalent. Excellent typing and computer skills.  Direct the operations of our main credit union branch.  Ensure the branch meets organizational, financial, operational, service and growth plans. This individual will also be one of the branch's primary lenders.

Benefits: Medical, vision, dental, group & dependent life, short & long term disability, paid holidays paid time off, 401k retirement plan, employee assistance program, incentives, discounts on NorthCountry deposit & loan products/services, employee training, and wellness program.

Apply by email, mail, or fax to:
Carla Randolph, HR Specialist
NorthCountry Federal Credit Union
69 Swift Street, Suite 100
South Burlington, Vermont 05403
Phone: 802-264-6722 | Fax: 802-488-8822 | Email: crandolph(at)northcountry.org
Equal Opportunity Employer


Senior Teller (Essex Junction) - One Credit Union (8/29)
FULL TIME SENIOR TELLER wanted for our Essex Junction, VT branch location. Some work in other local branch in Vergennes, VT, may be required. The ideal candidate will have a minimum of (1) year TELLER experience; have prior cash handling experience, particularly strong in branch operations and customer service. Math and computer skills required. Strong oral and written communications. Ability to work branch hours. Strong TEAM player. Demonstrated organizational skills while managing multiple tasks. Well organized individual with time management and prioritization skills. The Senior TELLER reports to the Branch Manager and performs the duties of TELLER. Oversees daily TELLER functions and scheduling. 

Requirements:  High School Diploma or equivalent combination of education and experience. Wages commensurate with experience. Competitive wage & benefits package available.

Email cover letter, resume, and references to jobs(at)onecu.org
Equal Opportunity Employer

Human Resources Manager (Burlington) - Vermont Federal Credit Union (8/29)
Vermont Federal Credit Union is recruiting for a Human Resources Manager based out of our Burlington location.  This candidate will be responsible for consulting and advising with the VP of HR on various employee relation issues, assisting with policy interpretation and legal compliance with regard to hiring, FMLA, and other leaves, compensation and benefits, Employment and Wage & Hour law, and performance management. Additionally, this position will annually review and make recommendations to the VP of HR for improvement of Credit Union’s policies, procedures, and practices on HR matters. The candidate will also administer the organization’s compensation plan as well as administering the organization’s benefit programs. Advising employees on eligibility, maintaining and distributing plan documents. The qualified individual will develop and administer effective recruitment programs and is responsible for managing specified HR staff. 

Requirements:  A college degree and five to eight years of similar or related experience. SPHR or equivalent preferred. A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Other skills required are a generalist background in payroll, benefits, and personnel administration.  

Benefits: We offer a competitive compensation and benefits package. Please visit our website for full details.

Apply online at www.vermontfederal.org
Equal Opportunity Employer

Collections Specialist - NorthCountry Federal Credit Union (8/15)
We only make loans that we believe can be repaid.  However, life events can sometimes make it difficult for a borrower to keep up with their payments.  That is where the Collections Specialist steps in.  With confidence, creativity, and caring, this employee works to get members back on track in a way that meets the credit unions and members needs. 

Job Requirements: A college degree or equivalent. One to three years similar or related experience.  Courtesy, tact and diplomacy are essential elements of the job.  Work involves personal contact with others, generally involving personal and confidential information.   Good computer skills and attention to detail are necessary for this position. Must be able to work independently.

Benefits: Medical, Vision, Dental, Group & Dependent Life Insurance, Short & Long Term Disability Insurance, Wellness program, Paid Holidays, Paid time off, 401k Retirement Plan with Employer Matching, Employee Assistance Program, Incentives, Discounts on NorthCountry Deposit & Loan Products/Services, and Employee Training.

Apply by email, mail, or fax to:
Carla Randolph, HR Specialist
NorthCountry Federal Credit Union
69 Swift Street, Suite 100
South Burlington, Vermont 05403
Phone: 802-264-6722 | Fax: 802-488-8822 | Email: crandolph(at)northcountry.org
Equal Opportunity Employer


Consumer Loan Call Center Officer (Burlington) - Vermont Federal Credit Union (8/8)
Vermont Federal Credit Union is searching for a Consumer Loan Officer based out of the Burlington Loan Call Center.  The ideal candidate is able to work in a fast paced environment and has the ability to multi-task.  Responsibilities include interviewing member loan applicants over the phone and via web applications to develop information concerning their loan needs, earnings, and financial condition. Explains loan programs to members, evaluates their needs and recommends loan options. Keeps member informed of status of loan. Follows current loans to ensure compliance with terms and coordinates with collections when appropriate and keeps informed of current trends in consumer credit.  This candidate will analyze current financial position of members to determine the degree of risk involved in extending credit or lending money.  Makes decision to approve, disapprove, or forward the loan request to higher levels for decision.  In addition, Prepare and/or review and disburse all loans, checks documents for completeness, accuracy and overall quality. Recommends other Credit Union products and services as appropriate.

Requirements:  Three to five years of similar or related experience or education. Courtesy, tact, and diplomacy are essential elements.  As an employee of Vermont Federal Credit Union, the understanding of, and commitment to, the Credit Union's Mission and Service Promises is essential.    

Benefits: We offer a competitive compensation and benefits package. Please visit our website for full details.

Apply online at www.vermontfederal.org
Equal Opportunity Employer