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Management Minute 

A blog for those working in or otherwise involved with the credit union industry in Vermont and / or nationwide.  Coverage and commentary focuses on important issues such as consumer protection, regulatory compliance, governmental affairs, education, technology, and the economy.

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Employment Opportunities in the Credit Union Industry
The Association of Vermont Credit Unions is not liable for the content, veracity, or continued availability of any position listed below. If your credit union has a job listed here that is no longer valid, please be sure to notify us. To submit a new position, please email it to us, along with a date by which you would like it removed.  Most recent update: 7/17/14

Data Analytics Generalist - Vermont Federal Credit Union (7/17)
Vermont Federal Credit Union is searching for a full-time Data Analytics Generalist for our Burlington location. This newly created position will act as the lead for our Customer Relationship Manager System, CView.  The candidate will utilize CView to create queries, reports, charts and graphs in response to management requests for member, product and profitability information.  This position will work with the Financial Analyst to provide data for modeling budgets, "what if" scenarios, interest rate calculations and compile CRM data for analyses requested by ALCO.  This position is also responsible for working with the Marketing Department to analyze market trend and demographic data concerning current and potential members for use in advertising and marketing campaigns. The candidate will convey timely and accurate data to Management that will assist with identifying opportunities and trends, offer insights into member behavior, and provide context and support for strategic initiatives.

Requirements:  One year to three years of similar or related experience.  A college degree in Finance, Economics or Accounting preferred.  A significant level of trust and diplomacy is required in addition to courtesy and tact.   

Benefits: We offer a competitive compensation and benefits package. Please visit our website for full details.

Apply online at www.vermontfederal.org
Equal Opportunity Employer

Head Teller (Milton) - Vermont Federal Credit Union (7/17)
Vermont Federal Credit Union is searching for a Head Teller for our Milton location.  The primary responsibility is to ensure the delivery of outstanding service to those members who use the Milton branch office teller services.  This is accomplished by developing teller line schedules along with directing, coaching and monitoring the daily activities of tellers in collaboration with the Branch Manager.  Responsible for the teller line operation within the branch environment and works with the Branch Manager on areas of teller staff development and performance coaching, to ensure smooth branch operations. This position conducts teller staff meetings to keep direct reports informed of policy or procedure changes. Responsible for daily cash requirements for the branch and manages vault and ATM cash at the branch to maintain established cash levels.  The Head Teller is also expected to understand all of the Credit Union deposit products and services so they can be a resource for not only the membership, but for the teller line staff.  In addition, this person is responsible for ongoing coaching of teller staff in keeping with our sales and service program and organizational sales and service goals and monitors department activities for compliance with established policy and regulations.

Requirements:  Two to five years of similar or related experience. A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. 

Benefits: We offer a competitive compensation and benefits package. Please visit our website for full details.

Apply online at www.vermontfederal.org
Equal Opportunity Employer

Mortgage Officer - NorthCountry Federal Credit Union (7/11)
Buying a home can be a stressful experience, but we're here to make it as easy and affordable as possible for our members. The Mortgage Officer is the home buyer's key contact person at the credit union and provides guidance and information throughout the process. The ability to demonstrate confidence, find solutions and communicate clearly with people with varying levels of home buying experience is necessary. Accuracy and a willingness to inform members of other products and services that may be beneficial to them is also expected.

Job Requirements: A college degree or equivalent. Two to five years similar or related experience.  Courtesy, tact and diplomacy are essential elements of the job.  Work involves personal contact with others, generally involving personal and confidential information.   Good computer skills and attention to detail are necessary for this position. Must be able to work independently.

Benefits: Medical, Vision, Dental, Group & Dependent Life Insurance, Short & Long Term Disability Insurance, Wellness program, Paid Holidays, Paid time off, 401k Retirement Plan with Employer Matching, Employee Assistance Program, Incentives, Discounts on NorthCountry Deposit & Loan Products/Services, and Employee Training.

Apply by email, mail, or fax to:
Tanya Cushing, Director of HR & Development
NorthCountry Federal Credit Union
69 Swift Street, Suite 100
South Burlington, Vermont 05403
Phone: 802-264-6722 | Fax: 802-488-8822 | Email: tcushing(at)northcountry.org
Equal Opportunity Employer


Branch Manager (Middlebury) - Vermont Federal Credit Union (reposted 7/11)
This candidate will be responsible for administering all daily operations of assigned branch office(s) in Middlebury and Vergennes, which includes supervising, scheduling, coaching, recruitment, and administering performance evaluations for branch staff. In addition, this candidate will promote and model consultative sales and service culture and is responsible for meeting or exceeding assigned branch deposit and loan goals. As well as ensuring that established policies and procedures are consistently followed and that, members and prospective members are promptly and professionally served. The qualified individual will also be held accountable for ensuring that branch staff successfully build and maintain member relationships by actively uncovering members’ financial needs and offering solutions to meet those needs. This candidate must be able to handle all functions of the branch office. Lastly, involvement in the community in which the branch office is located is required.

Job Requirements: A college degree and two to five years of similar or related experience. A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. This work may also involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary. Additional skills include proficiency with general office equipment and computers/software.  

Benefits: Our employees serve as our brand ambassadors and we recognize that benefits beyond the traditional benefits such as insurance and retirement plans go a long way towards ensuring that our employees are happy and productive. That’s why, in addition to the standard competitive benefits, we also offer a peer-to-peer recognition program, encourage education and training opportunities for growth, provide volunteer paid time off, offer various incentive programs, and have employer sponsored activities throughout the year for you to participate in. Please visit our website for full details of our benefits program.

Apply online at www.vermontfederal.org
Equal Opportunity Employer

Mortgage / Consumer Loan Officer (Ticonderoga, NY) - Ticonderoga FCU (6/13)
Job Qualifications:
Ability to perform in a fast-paced environment
Manage multiple tasks efficiently
Confidentiality is a must
Team player
Proficiency in Microsoft Word/Excel a plus
Mortgage and Consumer lending experience required
Must have a working knowledge of current lending regulations

Competitive compensation package based on education and experience. Interested candidates should submit a resume with cover letter and/or completed application by July 11, 2014 to:

kbennett(at)tfcunow.com
Attn: Karen Bennett
Director of Lending
Ticonderoga Federal Credit Union
1178 NYS Route 9N, Ticonderoga, NY 12883
EQUAL OPPORTUNITY EMPLOYER


Contact Center Loan Officer - NorthCountry Federal Credit Union (5/2)
When people call us for a loan, the person who picks up the phone must be friendly and knowledgeable, and radiate our corporate values of confident, creative and caring. The Contact Center Loan Officer is responsible for decisions that impact people's wants and needs, and must have empathy and be adept at communicating with a wide variety of people while always maintaining a feeling of confidence between our organization and the people we serve. The Contact Center Loan Officer works from NorthCountry's headquarters on Swift Street in South Burlington.

Job Requirements: A college degree or equivalent. Two to five years similar or related experience. Courtesy, tact and diplomacy are essential elements of the job. Work involves personal contact with others, generally involving personal and confidential information. Good computer skills and attention to detail are necessary for this position. Must be able to work independently.  The required hours for this position are Tuesday - Friday 10:30 - 7 and every Saturday 8:30 - 5:00.

Benefits: Medical, Vision, Dental, Group & Dependent Life Insurance, Short & Long Term Disability Insurance, Wellness program, Paid Holidays, Paid time off, 401k Retirement Plan with Employer Matching, Employee Assistance Program, Incentives, Discounts on NorthCountry Deposit & Loan Products/Services, and Employee Training.

Apply by email, mail, or fax to:
Tanya Cushing, Director of HR & Development
NorthCountry Federal Credit Union
69 Swift Street, Suite 100
South Burlington, Vermont 05403
Phone: 802-264-6722 | Fax: 802-488-8822 | Email: tcushing(at)northcountry.org
Equal Opportunity Employer


Residential Loan Processor (Burlington) - Vermont Federal Credit Union (4/25)
Vermont Federal Credit Union is recruiting for a full time Residential Loan Processor based out of our Burlington location.  The Residential Loan Processor reviews/stacks new files submitted and verifies all information in files for accuracy and compliance against application in LP/FICS.  Communicates with memos made in LP/FICS of findings for Underwriter.  This candidate will maintain constant contact with member throughout the loan process, communicating approval with conditions on Commitment Letter, following through to obtain each condition needed or request for missing information.  Orders title search, tax transcripts, social security verifications and utilization of the Work Number or Written Verifications of Employment, and contacting insurance companies with Mortgagee Clause update and send member a copy of their appraisal when received.  This role will work with members, attorneys and communicate with Loan Officers when the loan is prepared for closing.  In addition, prepare files for monthly audits, ensuring files are complete and in compliance and send to third party auditors and assist in documentation/findings from auditors results.

Job Requirements: Two to four years of similar or related experience.  Experience in a financial institution preferred.  

Apply online at www.vermontfederal.org
Equal Opportunity Employer
EFT/ACH/Plastic Card Specialist & MSR - Covered Bridge Credit Union (4/25)
Busy growing credit union has a position for a full-time EFT / ACH / Plastic Card Specialist & MSR. Minimum 3 - 5 years work experience in banking or finance or a business degree preferred. Pay commensurate with experience; benefits packet available.

Mail resume & work experience to Joyce at Covered Bridge Credit Union, P O Box 575, Windsor VT 05089 or email them to cbcu_j.hasbrouck(at)comcast.net.

Equal Opportunity Employer